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Legal

Privacy Policy

Last updated: August 4, 2026

HumanHand Corp.This is the current published version. Please read it carefully.

Introduction

HumanHand Corp. (“HumanHand”, “we”, “our”, and “us”) recognizes the importance of protecting the privacy and the rights of individuals in relation to their personal information. The purpose of this privacy policy is to inform you about our privacy practices, including how we collect, use and disclose personal information when you interact with us.

This policy describes:

How we collect, use, disclose and protect the personal information of individuals (the “user”, “you”, or “your”) who access our website available at humanhand.net (the “Website”) or otherwise interact with us, including online, in person or by telephone; 

The types of information we may collect from you or that you may provide when you use our Website; and

Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required or permitted by applicable law. 

What is Personal Information?

Personal information means information about an identifiable individual, which may include, but is not limited to, your name, home address, e-mail address and telephone number. Personal Information does not include any contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position or title, work address, work telephone number, or work e-mail address. 

Personal information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.

Consent

HumanHand only collects, uses or discloses personal information by lawful means, including with your consent for the purposes identified (in this policy or at the time of collection) or otherwise as permitted or required by applicable law. 

Where applicable, HumanHand may obtain your permission based on implied/deemed consent (including through this policy) or through other means (such as express consent), depending on the circumstances and the type of information collected. However, in some situations, the law allows us to collect, use or disclose personal information without your consent. 

Information We Collect About You

Generally, HumanHand will obtain personal information directly from you. In some instances, we may obtain personal information from other sources, in such circumstances we will inform you, and obtain your consent or as otherwise permitted by applicable law, prior to any such indirect collection (such as through third party service providers). 

We collect information directly from you or through the operation of the Website or when you interact with us, including the following:

  • Information you provide when creating an account or registering to use services offered through the Website;
  • Information that you provide when using functionality enabled by the Website, such as submitting applications for certifications, submitting disputes, or filling in forms on the Website; 
  • Records and copies of your correspondence (including email addresses), if you contact us; 
  • Your responses to surveys; and
  • Your name and contact information when you register to attend or participate in HumanHand hosted events. 

Note that we may collect information through this Website that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated information regarding website usage. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific website feature.

We collect technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.

We collect non-personal details about your Website interaction, including clickstream to, through and from our Website (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number. 

How We Collect Information About You

We use different methods to collect your information, including through:

  • Direct interactions with you when you provide it to us, for example, by using the Website or corresponding with us by phone, email, or otherwise.
  • Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts with you, including to comply with legal requirements.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To improve our Website, products or services, marketing, or customer relationships and experiences.
  • For administrative purposes (including managing our day-to-day business and operations, recordkeeping, and health and safety).
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We will only use your personal information for the purposes we collected it for. If we need to use your personal information for an unrelated purpose, we will provide notice to you and, if required by law, seek your consent. We may use your personal information without your knowledge or consent where required by applicable law or regulation.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • As part of our regular reporting, compliance, and corporate governance functions. 
  • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HumanHand’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by HumanHand about our customers and users is among the assets transferred.
  • To contractors, service providers, and other third parties (legal representatives, advisors, auditors) we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
  • To fulfill the purpose for which you provide it.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
  • To enforce or apply our agreements with you.
  • To prevent fraud against HumanHand, our affiliates and business partners. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HumanHand, our customers, or others.

Automatic Data Collection Technologies

We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising, please visit Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically is statistical data and does not include personal information, and we [may] maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns.
  • store information about your preferences, allowing us to customize our website according to your individual interests.
  • speed up your searches.
  • recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or your smartphone. You may refuse to accept browser cookies by activating the appropriate setting on your browser or smartphone. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
  • Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies. You can set your browser settings to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may not be accessible or may not function properly.
  • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit HumanHand, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). 

Note that most web browsers allow some control of cookies through browser settings. If you delete or block our cookies, some parts of the website may not work properly, because some of our cookies are necessary for the operation of this website. A useful site on how to manage and control cookies on different browsers is: https://www.aboutcookies.org/. 

Third Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. 

You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

Google Analytics 

Our Website uses Google Analytics, a web analytics service of Google, Inc. (“Google”), or comparable technology. Google Analytics uses "cookies", which are text files stored on users’ computer, to analyze how they use the website. The information generated by the cookie about use of the websites (including IP address) is sent to a Google server in the U.S. and stored there.   This information is aggregated and logged and used to measure statistical information about usage of the site, including but not limited to the total number of visits, average time spent on the site, and pages viewed, both in real-time, and within a certain historical time frame. We use this aggregated information to measure the use of our site and to improve the content and usage of our site.

Additionally, Google may transfer this information to a third party when required by law or in the case of a third-party processing information on Google's behalf. In no case will Google use users’ IP address in connection with any other information held by Google. Users can set their internet browser to prohibit the installation of cookies, although some features and functions of the website will then be unusable.

By using the Website, users consent to the processing of user data collected by Google in the manner described and for the above-mentioned purpose. The consent for collection and storage of data can be withdrawn at any time in the future by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en. 

De-Identified, Aggregate or Anonymized Information

We may also de-identify, aggregate or anonymize information to identify trends, manage our business, develop statistical information, understand how we are performing, or develop relevant products, services or offers. Such information may also be shared with: (a) our affiliates and business partners to understand and improve HumanHand’s and the Website’s performance and to develop better websites or applications in the future; and (b) third parties for other analytical purposes. At no time will such information personally identify, or be used to identify, any individual.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. 

Cross-Border Transfers

Your personal information may be transferred or processed outside of Canada, including to jurisdictions where our service providers operate, such as the United States. Other jurisdictions may have different data protection rules than Canada.  While your personal information is outside of Canada, it is subject to the laws of the country in which it is located.  In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. 

Opting out of communications

If you no longer want to receive marketing-related emails or SMS messages from us, you may opt-out of receiving emails by clicking the “unsubscribe” link at the bottom of any email you receive from us or replying STOP to any SMS message you may receive from us. You may also opt-out by contacting us directly using the contact information in the “Contact Us” section below. 

Please note that if you opt-out from receiving marketing-related emails and messages, we may still need to send you communications about your use of our products or services, or other matters.

Third-party websites

This Website may contain links to third-party websites. Before providing personal information to third-party websites, we recommend you examine the privacy policies on those websites. HumanHand is not responsible for the privacy practices on third party websites.

Website not Intended for children

HumanHand’s Website, external service providers and linked third party sites are not for use by children under the age of 16 years and the company does not knowingly collect, store, share or use the personal information of children under 16 years. If you are under the age of 16 years, please do not provide any personal information, even if prompted by the sites to do so. If you are under the age of 16 years and you have provided personal information, please ask your parent(s) or guardian(s) to notify the company and we will delete all such personal information.

Your Privacy Rights

The Website is operated in Canada and is subject to Canadian privacy laws. Under applicable Canadian privacy law, you have the right to access any personal information that we may hold about you, subject to certain exceptions. You also have the right to correct or supplement any personal information that you can demonstrate is incorrect or incomplete.  If you wish to exercise these rights, please contact our Privacy Officer at the email address indicated below. Note that we will take steps to verify your identity prior to providing you with access to any personal information that we hold about you and, if we cannot verify your identity, access will not be granted.

Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at the email address listed below. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision. 

Contact Information

We welcome your questions, comments, complaints and requests regarding this privacy policy and our privacy practices. For more information, please contact our Privacy Officer at: privacy@humanhand.net

Amendments

This privacy policy is subject to change, so we suggest that you return to the website on a periodic basis and carefully read the information provided. Your continued use of the Website signifies your agreement to HumanHand’s collection, use and disclosure of your personal information as described in this privacy policy.